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This coming Monday (16 April), a new form of patient care will be launched in two regions in Baden-Württemberg: GKV insured persons from Stuttgart and Tuttlingen will be able to receive telemedicine advice and treatment for the first time. Around 35 tele-doctors will be available to start the project. All are resident physicians in Baden-Württemberg. DocDirekt intends to provide statutory health insurance in the two regions with an acute health problem that their own GPs or specialists can not reach. You can call from 9:00 am to 7:00 pm from Monday to Friday at a call center, or you can log in via an app or online. Our trained medical assistants record personal details and disease symptoms in the CT and clarify the urgency. If there is no emergency, the MFA creates a virtual "ticket" that the dentists can call. The goal is for the patients to be called back within 30 to 40 minutes, said KV Board member Dr. med. Johannes Fechner at the presentation of DocDirekt on Wednesday. If the health problem can not be solved by telemedicine, there is a pool of physicians in Stuttgart and Tuttlingen who offer treatment appointments on the same day. These are in particular pediatricians, gynecologists and orthopedic surgeons, according to Fechner. Examples from abroad have long shown that the classic doctor-patient contact can be supplemented by telemedical offers, "because people like it," said KV CEO Dr. med. Norbert Metke. Germany lags far behind here.
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